Your privacy and the security of your data are of the utmost importance to us, and we therefore wish to share with you the rules we have implemented in our business. We will not sell your personal data or transfer it in any other way to an unauthorised third party, for any purpose whatsoever, including for the purpose of carrying out a third party’s promotional activities, except in the case of performing diagnostic procedures and for the needs of surgical procedures or supplementary health treatments in other healthcare institutions that are connected with the agreed treatments.
We particularly emphasise that the physician is obliged to keep confidential everything they learn about the patient’s health condition, as medical confidentiality. Medical confidentiality covers all information that the physician learns about the patient and their personal, family and social circumstances while practising their profession.
The physician is obliged to maintain accurate, comprehensive and dated medical records in accordance with the regulations on records in the field of healthcare, which at any time can provide sufficient information about the patient’s health condition and their treatment. The physician is obliged to present this documentation, upon request, to the ministry responsible for health, to state administration bodies in accordance with special regulations, to the Croatian Medical Chamber or to the judicial authorities.
The physician or the responsible person of a healthcare institution, company or other legal entity performing healthcare activities is obliged to protect documentation stored on electronic media against alteration, premature destruction or unauthorised use. Upon request, the physician is obliged to provide the patient with access to all medical documentation relating to the diagnosis and treatment of their illness. Medical documentation consists of the status chart, the medical history and photographs.
You voluntarily provide us with personal data (first name, surname, contact details, address, personal medical history, family medical history) for the purpose of providing services in the field of aesthetic medicine, namely during:
We collect, process and store data for the purpose of treatment on the basis of and in accordance with the law.
When you visit our website, we may collect traffic data, location data and other communication data. More about this in the Cookie Policy. (art. 7).
The data you provide to us as part of the performance of our service may be sent to our data processors for the purpose of accounting (data from invoices), as well as to the medical institutions with which we cooperate (diagnostic laboratories and other institutions). With regard to the contracts concluded with our partners, we have ensured that they meet the highest standards of personal data protection.
Google Analytics is a tool for collecting anonymous data about the users of our website, which gathers data on how often users visit our website, which pages they visit, at what time they visit them, how long they stay on them, which country they come from, and so on, by means of cookies and IP addresses. All of the above is tracked for the following purposes:
Cookies are text files placed on your computer in order to collect standard internet information.
This information is used to track website usage and to compile statistical reports on website activity. You can adjust your browser settings so that it does not save cookies. However, in some cases certain functionalities of our website require cookies and may not work if you choose not to accept them.
To exercise your rights, you can contact us by e-mail at info@maletic.eu.
